Back to Website

Privacy Policy

Last Updated: January 2026

1. Introduction

At AIVORA, we believe privacy is a fundamental right. This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to GDPR and CCPA compliance across all our operations in the Americas.

2. Data We Collect

We collect only the minimum data necessary to provide our services:

• Contact Information: Name, email address, company name (when you contact us)
• Project Details: Information you voluntarily provide about your project needs
• Communication Records: Emails and messages exchanged for project coordination

3. What We DON'T Collect

In line with our privacy-first approach, we do NOT collect:

• ✗ Browsing behavior or tracking data
• ✗ Third-party cookies
• ✗ Analytics that identify individuals
• ✗ Location data
• ✗ Device fingerprints

4. How We Use Your Data

Your data is used exclusively for:

• Responding to your inquiries
• Providing requested services
• Sending project updates (only if you've engaged our services)
• Legal compliance obligations

5. Data Security

We implement industry-standard security measures:

• End-to-end encryption for all communications
• Secure servers located in privacy-respecting jurisdictions
• Regular security audits
• Employee privacy training

6. Data Retention

We retain your data only as long as necessary:

• Inquiry data: 12 months from last contact
• Client data: Duration of contract + 7 years (legal requirement)
• Marketing communications: Until you unsubscribe

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing of your data
• Data portability
• Withdraw consent at any time

8. International Data Transfers

As we serve clients across the Americas, data may be transferred between countries. We ensure all transfers comply with applicable regulations through Standard Contractual Clauses and adequacy decisions.

9. Cookies

We use only essential cookies for website functionality. No tracking cookies, no third-party cookies. See our Cookie Policy for details.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy. Significant changes will be communicated via email or prominent website notice.

12. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@aivora.com
• Response Time: Within 30 days

13. Data Protection Officer

Our DPO can be reached at: dpo@aivora.com

Privacy by Design. Zero Logging. 100% Compliance.
This policy complies with GDPR (EU), CCPA (California), LGPD (Brazil), and PIPEDA (Canada).